Launch robot from Remote Desktop without user log-in

Hi. I have a question if you have any experience with launching the robot from another server without user log-in. We are facing the issue that this is possible only if the user stays logged-in. At the moment when user logs-out or disconnects from the server, robot is stuck althought the server is set up in a way that the screen should remain active.

We tried to contact UiPath in India but so far they wasn´t able to help us. So I am just wondering if you had any project like that.

Is the robot that you’re launching configured as Unattended?